Design & Comfort
A sleek, minimalist, and lightweight (15g) design, featuring a silicone casing for a secure fit, often compared to Apple EarPods in style.
Audio Performance
12mm drivers combined with specialised sound tubes, producing rich, deep bass and clear full-range audio.
Battery & Connectivity
Delivers about 9 hours of continuous playback, with a 3-hour charge time. Uses Bluetooth 4.1 for wireless connectivity.
Open Design
These earbuds allow some ambient noise to pass through, keeping the user aware of their surroundings.
| Weight | 0.2 kg |
|---|---|
| Dimensions | 20 × 15 × 5 cm |
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Shipping
Shipping is free for orders over R5000.00.
Standard shipping flat rate R99.00.
Please note below delivery times and schedules.
To main centres in SA, depending on delivery address. Delivery time is: 2 – 4 business days.
To outlying areas in SA, depending on delivery address. Delivery time is: 4 – 7 business days.
Returns
General Returns & Refunds
Refundable Items: Only regular-priced items are eligible for refunds; unfortunately, sale items cannot be refunded.
Timeframe (Defective Goods): Under the South African Consumer Protection Act, consumers can return goods that are unsafe, defective, or of inferior quality within six months of delivery for a refund, repair, or replacement.
Order Cancellation Fee: Ideation Works Pty Ltd t/a Beatlab reserves the right to charge a 10% administration fee on order cancellations, unless the cancellation is due to stock unavailability.
Exchanges
Ideation Works Pty Ltd t/a Beatlab SA only replaces items if they are defective or damaged.
To exchange an item, you need to email orders@beatlab.co.za.
Shipping Returns
Return Address: Products should be mailed to: 76 Granite Road, Fourways, 2191
Shipping Costs: You are responsible for paying your own shipping costs for returning non-defective items. Shipping costs are non-refundable; if you receive a refund, the cost of return shipping will be deducted from your refund.
Packaging: Keep all original packaging materials, manuals, and accessories in good condition to avoid potential issues.
Non-Returnable Items (Industry Standard Examples)
While specific non-returnable items aren’t exclusively listed, Ideation Works Pty Ltd t/a Beatlab has strict hygiene and software policies. Items typically exempt from returns (except for defects) often include:
- Headphones and in-ear monitors (for hygiene reasons).
- Microphones (vocal).
- Downloadable or opened software products.
- Special or custom orders.
